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The Outlier Group

Our Core Solutions: Engineering the Momentum of Change

Change looks different for everyone. Our core service packages are designed to meet your specific needs across awareness, strategy and long-term implementation to ensure your idea for Change has a real, lasting impact.

At The Outlier Group, we don’t just offer advice, we install the human infrastructure required to turn your biggest strategic bets into operational reality.

01.

The Adoption Accelerator™

Where Strategy Finds its Stride.

The Adoption Accelerator™ is our flagship Change-as-a-Service (CaaS) offering.

It is designed for forward-thinking leaders who have the vision but need the operational “rhythm” to make it stick.

What You Get (“The Deliverables”)…

  1. Impact-Driven Data Insights: We don’t guess; we measure. Using our proprietary Adoption Pulse™ tool, we capture baseline motivation and culture data. We then install live dashboards to track sentiment and engagement improvements in real-time, ensuring your ROI is visible and measurable.
  2. Bespoke Tactical Change Campaigns: Combining deep data with “boots-on-the-ground” intelligence, we implement a custom campaign that embeds future-thinking into the very fabric of your organisation. This isn’t a rollout; it’s an integration.
  3. The Manager’s Activation Suite: Adoption lives or dies in the “messy middle.” We provide your frontline leaders with a curated suite of high-impact tools, from 2-minute sync templates to friction-mapping guides, giving them the confidence to turn your strategy into a daily habit.
  4. Principal Access: Dedicated monthly strategy sessions with our Principal Change Design team.

 

…And How This Moves The Needle (“The ROI”)

  • Neutralise Change Fatigue: Protect your top talent from burnout by replacing “messy” change with a predictable, rhythmic cadence.
  • Shorten the ROI Gap: Move from “Boardroom Approval” to “Frontline Action” faster than traditional consulting models.
  • Data-Backed Decision Making: Stop “guessing” how your people feel. Lead with certainty using live sentiment data.

 

Note on Exclusivity: To ensure our clients receive the full focus of our Principal Change Design team, the Adoption Accelerator is strictly limited to 5 Enterprise customers per year.

How to Start: We shortlist partners via a 14-day Adoption Audit. We deploy the Adoption Pulse™ tool to give you an immediate, objective look at your organisation’s readiness.

  • Current Status: Applications for Q1 FY27 are now open.
  • Deadline: Applications close 22nd May 2026.

02.

AI-Human Workforce Design™

AI-Human Workforce Design™

AI is only as powerful as the people who use it. Most digital transformations fail because they treat technology as a replacement for human effort, rather than an accelerant for human brilliance.

This 12-week Design Sprint restructures your people, AI agents, and automation into a single, high-performance unit through three architectural phases.

What You Get (“The Deliverables”)…

  1. AI-Human Friction Audit Report: A pre-sprint diagnostic identifying the top 3 barriers to tech adoption in your current culture.
  2. The Strategy-to-Task Blueprint: We provide a high-definition map of your workflows, ruthlessly separating “Engine Work” (repetitive, data-heavy tasks ripe for AI) from “High-Value Human Work” (empathy, judgment, and creative strategy).
  3. The Augmented Role Matrix: We turn “technical anxiety” into “operational clarity.” By redesigning job descriptions and “Ways of Working” protocols, we show every team member exactly how AI amplifies their role rather than replacing it.
  4. The Integrated Implementation Roadmap: Implementation isn’t a “go-live” date; it’s a rhythm. We provide the structural 90-day schedule that ensures your team and your new tech sync perfectly from Day 1.

 

…And How This Moves The Needle (“The ROI”)

  • Eliminate Technical Anxiety: Shift your culture from “AI is replacing me” to “AI is amplifying me,” drastically reducing internal resistance.
  • Optimised Labor Costs: Reclaim thousands of hours of “Engine Work” and reallocate your human capital to high-value, creative strategy.
  • Future-Proofed Structure: Build a workforce design that doesn’t just work for today’s AI, but scales as technology evolves.

 

How to Start: If AI implementation is on your roadmap, begin with a 14-Day AI-Human Friction Audit led by our specialist design team.

  • Current Status: Applications for Q4 FY26 are now open.
  • Deadline: Applications close 24th April 2026.

03.

The Anthem

Enterprise Cultural Transformation & Leadership Rollout

Long-term cultural change, led by leaders, tracked in reality.

The Anthem is our most immersive partnership — designed for organisations ready to shift culture and leadership behaviours at scale.
It combines ongoing behavioural tracking, leadership enablement, and repeatable change rhythms so transformation becomes part of “how we do things here”.

What you get

  • The Pulse Baseline and Strategic Integrity Audit
  • Qualitative interviews and Alignment Blueprint
  • Enterprise change campaign concepts and rollout approach
  • Leadership Dashboards (sentiment shifts and cultural risk visibility)
  • Leadership Change Accelerators (ELT/SLT sessions)
  • Strategic Alignment Workshops (every ~3 months)
  • Monthly Sustainability Pulse-Checks
  • Bi-annual Evolution Audits (continuous improvement)

Best for

  • Enterprise-wide transformation
  • Culture change that needs leadership ownership
  • Organisations ready to build change capability for the long haul

01.

The Adoption Accelerator™

Where Strategy Finds its Stride.

The Adoption Accelerator™ is our flagship Change-as-a-Service (CaaS) offering.

It is designed for forward-thinking leaders who have the vision but need the operational “rhythm” to make it stick.

What You Get (“The Deliverables”)…

  1. Impact-Driven Data Insights: We don’t guess; we measure. Using our proprietary Adoption Pulse™ tool, we capture baseline motivation and culture data. We then install live dashboards to track sentiment and engagement improvements in real-time, ensuring your ROI is visible and measurable.
  2. Bespoke Tactical Change Campaigns: Combining deep data with “boots-on-the-ground” intelligence, we implement a custom campaign that embeds future-thinking into the very fabric of your organisation. This isn’t a rollout; it’s an integration.
  3. The Manager’s Activation Suite: Adoption lives or dies in the “messy middle.” We provide your frontline leaders with a curated suite of high-impact tools, from 2-minute sync templates to friction-mapping guides, giving them the confidence to turn your strategy into a daily habit.
  4. Principal Access: Dedicated monthly strategy sessions with our Principal Change Design team.

 

…And How This Moves The Needle (“The ROI”)

  • Neutralise Change Fatigue: Protect your top talent from burnout by replacing “messy” change with a predictable, rhythmic cadence.
  • Shorten the ROI Gap: Move from “Boardroom Approval” to “Frontline Action” faster than traditional consulting models.
  • Data-Backed Decision Making: Stop “guessing” how your people feel. Lead with certainty using live sentiment data.

 

Note on Exclusivity: To ensure our clients receive the full focus of our Principal Change Design team, the Adoption Accelerator is strictly limited to 5 Enterprise customers per year.

How to Start: We shortlist partners via a 14-day Adoption Audit. We deploy the Adoption Pulse™ tool to give you an immediate, objective look at your organisation’s readiness.

  • Current Status: Applications for Q1 FY27 are now open.
  • Deadline: Applications close 22nd May 2026.

02.

AI-Human Workforce Design™

AI-Human Workforce Design™

AI is only as powerful as the people who use it. Most digital transformations fail because they treat technology as a replacement for human effort, rather than an accelerant for human brilliance.

This 12-week Design Sprint restructures your people, AI agents, and automation into a single, high-performance unit through three architectural phases.

What You Get (“The Deliverables”)…

  1. AI-Human Friction Audit Report: A pre-sprint diagnostic identifying the top 3 barriers to tech adoption in your current culture.
  2. The Strategy-to-Task Blueprint: We provide a high-definition map of your workflows, ruthlessly separating “Engine Work” (repetitive, data-heavy tasks ripe for AI) from “High-Value Human Work” (empathy, judgment, and creative strategy).
  3. The Augmented Role Matrix: We turn “technical anxiety” into “operational clarity.” By redesigning job descriptions and “Ways of Working” protocols, we show every team member exactly how AI amplifies their role rather than replacing it.
  4. The Integrated Implementation Roadmap: Implementation isn’t a “go-live” date; it’s a rhythm. We provide the structural 90-day schedule that ensures your team and your new tech sync perfectly from Day 1.

 

…And How This Moves The Needle (“The ROI”)

  • Eliminate Technical Anxiety: Shift your culture from “AI is replacing me” to “AI is amplifying me,” drastically reducing internal resistance.
  • Optimised Labor Costs: Reclaim thousands of hours of “Engine Work” and reallocate your human capital to high-value, creative strategy.
  • Future-Proofed Structure: Build a workforce design that doesn’t just work for today’s AI, but scales as technology evolves.

 

How to Start: If AI implementation is on your roadmap, begin with a 14-Day AI-Human Friction Audit led by our specialist design team.

  • Current Status: Applications for Q4 FY26 are now open.
  • Deadline: Applications close 24th April 2026.

03.

The Anthem

Enterprise Cultural Transformation & Leadership Rollout

Long-term cultural change, led by leaders, tracked in reality.

The Anthem is our most immersive partnership — designed for organisations ready to shift culture and leadership behaviours at scale.
It combines ongoing behavioural tracking, leadership enablement, and repeatable change rhythms so transformation becomes part of “how we do things here”.

What you get

  • The Pulse Baseline and Strategic Integrity Audit
  • Qualitative interviews and Alignment Blueprint
  • Enterprise change campaign concepts and rollout approach
  • Leadership Dashboards (sentiment shifts and cultural risk visibility)
  • Leadership Change Accelerators (ELT/SLT sessions)
  • Strategic Alignment Workshops (every ~3 months)
  • Monthly Sustainability Pulse-Checks
  • Bi-annual Evolution Audits (continuous improvement)

Best for

  • Enterprise-wide transformation
  • Culture change that needs leadership ownership
  • Organisations ready to build change capability for the long haul

Why the outlier group?

We are Adoption & Change Architects, not traditional consultants. We don’t bill for reports; we engineer the collective energy and synchrony required to make your leadership stick.

Ready to move from theory to ROI? Let’s discuss which Audit is right for your current momentum.

P4E: Our Integrated Change Framework

P4E: Our Integrated Change Framework
 
Most organisations don’t fail at change because they don’t care – they fail because the way we do change hasn’t kept up with how work really happens. Projects move fast, priorities shift, people are tired of “another rollout”, and traditional Change Management is still sitting on the sidelines with a comms plan and a training invite.
 
At Outlier, we needed something different.
So we built P4E – our own integrated Change framework, shaped by real projects, real pressure and very real people.
 
Change Management has a change problem. Most models were built for neat timelines and compliant people – not shifting priorities, tired teams and boots-on-the-ground delivery.
 
P4E is our people-first, boots-on-the-ground methodology that lives inside project delivery, not next to it. It helps leaders and teams design change that actually lands, sticks and evolves.
P4E Integrated Change Management Framework Logo

Outlier Skate: The New Era

Outlier Skate is Outlier’s specialist community engagement and advisory offer for skateparks and skate precincts

We combine boots-on-the-ground site work, standards-based assessment, and our proprietary Community Pulse tool to capture how people Ride, Use & Play a precinct (including ride-line tracing for flow and conflict points).

Decision-ready insight to prioritise upgrades, shape design, improve safety and usability, and build precincts that work for the whole community - not just one user group.

Will your Transformation project land?

Most digital transformations do not fail at implementation. They fail in adoption. When a system goes live but usage stalls, your projected ROI quietly disappears.

Our "Will It Land?" Confidence Session is a free, 30-minute executive diagnostic. It helps operational leaders identify hidden adoption risks before they derail project benefits.

Stop treating change like a cold instruction manual. Sit down with an Outlier Director to get practical insights and ensure your next rollout actually lands.

Will It Land? - Confidence Session with The Outlier Group
Only 5 spots available. The Adoption Accelerator™ applications close 22 May.
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