Digital Dining - Aged Care Sector
Implementing a digital transformation for 47 Aged Care facilities across Queensland to streamline meal ordering processes for patients and staff.
Objective
Transform meal ordering processes by implementing a digital platform that integrates seamlessly with existing patient management systems.
Scope
Implement an electronic meal ordering platform to replace the existing manual system across 47 residential aged care facilities, including the architecture and integration with the existing patient management system for streamlined service delivery.
Our Approach
Our team led the implementation of the CBORD 'Net Menu' platform, replacing outdated manual systems across 47 residential aged care facilities. We managed the technical architecture and integration with the patient management system, ensuring a smooth transition and minimal disruption to daily operations.
Outcome
Despite external challenges, including an enterprise-wide cyber security incident and pandemic-related shutdowns, the digital meal ordering platform was successfully deployed, enhancing service delivery and operational efficiency across all facilities.
Looking for help on your next digital transformation project?
Get in touch with Outlier Group today and let us work with your team for the best possible outcome.
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