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The Outlier Group

How to Increase Employee Engagement in Modern Workplaces

Picture of Written By Jasmine O'Reilly

Written By Jasmine O'Reilly

Every leader wants an engaged workforce, people who are energised, committed, and willing to contribute beyond the basics. But despite enormous investments in training, HR programs, and technology, employee engagement continues to be one of the biggest challenges in modern organisations.

The truth is, engagement isn’t about perks or posters. It’s not about free coffee, ping-pong tables, or motivational slogans. Engagement is shaped by human experience, not surface-level gestures.

So how do you actually increase employee engagement in a way that lasts?

Let’s break it down into what really works based on research, psychology, and the lived experiences of teams navigating modern change.

How to Increase Employee Engagement Banner

What Employee Engagement Really Means

Engagement isn’t about making people happy. It’s about helping them feel:

  • Connected to their work

  • Valued by their leaders

  • Aligned to something meaningful

  • Supported through change and uncertainty

 

When engagement is strong, people don’t just show up, they participate, challenge assumptions, learn faster, collaborate better, and advocate for the organisation.

When it’s weak, you see:

  • low morale

  • poor performance

  • high turnover

  • lack of ownership

  • hidden resistance

 

Understanding the human drivers of engagement is the first step.

The 6 Core Drivers of Employee Engagement And How to Strengthen Them

1. Purpose: Help People Understand the “Why”

Purpose is the strongest predictor of engagement.
People want to know:

  • Why does this work matter?

  • How does my role contribute?

  • What difference are we making?

 

Leaders often underestimate how much clarity their teams need.
Communicating the “why” regularly, not just during project kick-offs, can dramatically increase motivation.

Practical tip: Start every initiative with a simple narrative: what we’re doing, why we’re doing it, and what success looks like for people.

2. Autonomy: Give People Room to Move

Micromanagement kills engagement.
People want to feel trusted, not controlled.

Autonomy doesn’t mean removing structure. It means giving people ownership of how they work, not just what they deliver.

Practical tip: Shift from delegating tasks to delegating outcomes. Let people shape the path.

3. Connection: Build Real Human Relationships

Engagement grows through connection, not just team meetings.
People need psychological safety to speak up, challenge ideas, and bring their best thinking.

Connection doesn’t happen by accident. Leaders need to create environments where conversation feels safe and collaboration feels natural.

Practical tip: Prioritise regular, informal touchpoints, not just performance reviews. Conversations matter more than KPIs.

4. Growth: Develop Capability Beyond Skills

Employees stay engaged when they’re learning and disengage when they feel stuck or unchallenged.

But modern growth isn’t just technical training. It’s:

  • leadership capability

  • critical thinking

  • change readiness

  • collaboration

  • problem-solving under pressure

 

Teams that think together learn faster and remain more engaged.

Practical tip: Replace one-off training with continual learning environments, think labs, workshops, and co-thinking sessions.

5. Recognition: Show People Their Work Matters

Recognition isn’t about praise for the sake of it.
It’s about meaningful acknowledgment that reflects:

  • effort

  • impact

  • growth

  • contribution

People want to feel seen. Recognition creates belonging, which deepens engagement.

Practical tip: Build a culture of “micro-recognition”: short, specific acknowledgements given weekly, not yearly.

6. Clarity & Communication: Say the Right Things, in the Right Way

Lack of clarity is one of the biggest drivers of disengagement.
People disengage when they feel:

  • confused

  • misinformed

  • surprised by change

  • unclear about priorities

 

Communication is not about volume, it’s about relevance.
Clear, honest communication builds trust, which fuels engagement.

Practical tip: Communicate early, often, and with transparency. Even “we don’t know yet” is better than silence.

The Role of Change Management in Engagement

Here’s the often-overlooked truth:
Engagement drops when change is mishandled.

Every digital upgrade, structural shift, process redesign, or project creates uncertainty. People don’t resist change, they resist chaos.

Change management is engagement management.
It ensures people feel informed, involved, and supported.

Modern frameworks like The Outlier Group’s P4E Model (Position, Engage, Enable, Embed, Evolve) help leaders:

  • understand the human system they’re in

  • bring people into the process early

  • equip them with what they need

  • reinforce new habits

  • adapt as they learn

 

Engagement strengthens when people feel part of the journey, not subject to it.

Why Leaders Need to Model Engagement First

Teams mirror the behaviour of leaders.
If leaders are disconnected, overwhelmed, or vague, engagement collapses.

Great leaders:

  • ask great questions

  • listen deeply

  • create shared thinking

  • act with clarity

  • give context, not just tasks

 

Engagement starts with a leadership mindset, not staff behaviour.

Engaged Employee

Practical Ways to Boost Engagement This Month

Here are real, simple actions with immediate impact:

  • Hold a team “sensemaking session” before your next project.

  • Run short co-design sessions for upcoming change.

  • Replace status meetings with problem-solving conversations.

  • Ask your team one question weekly: “What would make your work easier right now?”

  • Celebrate one learning, not just one win.

  • Give people more autonomy than feel comfortable then support them.

 

Small shifts create big engagement.

Final Thoughts

Engagement isn’t a project.
It’s a human experience shaped daily by how people think, communicate, collaborate, and grow together.

If your organisation wants stronger engagement, start by strengthening your people:
their clarity, their capability, their confidence, and their connection to the work that matters.

At The Outlier Group, we help teams do exactly that through practical frameworks, capability uplift, and people-centred change practices that build engagement from the inside out.

If you want to lift engagement in your organisation, get in touch with us today or subscribe to our newsletter.

Your people don’t need more perks, they need more clarity, connection, and capability.
That’s how engagement grows.

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