Kestrel Coal Resources engaged Outlier for a small but high-impact piece of work: help strengthen leadership capability around change. The focus was on the organisation’s capability team, who were already investing in their people and wanted to bring a more people-focused approach to change into the business.
This wasn’t about rolling out a huge transformation program. It was about something just as important: helping leaders build the mindset and tools to lead change well in their day jobs. The challenge was to create something practical, engaging and relevant to the reality of their environment – without asking busy leaders to sit through a long, theory-heavy workshop.
At the same time, the session needed to work virtually and connect leaders from across Queensland, while still feeling interactive, energising and grounded in real work.
We didn’t start from a generic leadership deck. We started with what would actually land. Outlier took the core of our Change-Driven Leader Masterclass and shaped it into something fit for the moment: shorter, sharper and more usable for this audience.
The result was a session built around the environment modern organisations operate in, how leaders can approach change in a way that is adaptable and flexible, and the practical tools they can use to lead people through it.
A tailored leadership learning experience, including:
What could have been “just another virtual session” became something far more useful.
Most importantly, the session helped open the door to a more people-focused view of change – one that leaders could carry forward in how they communicate, support and guide their teams.
A lot of leadership training talks about change like it’s a process to control. We don’t.We treat it like something leaders need to understand, feel and live first – because if they can’t do that, their teams never will. By turning a long-form program into a sharp, relevant and human-centred masterclass, we helped Kestrel’s leaders build capability in a way that respected their time, matched their reality and made change leadership feel usable from day one.
The Outlier Group
A specialist Change Management agency who design and deploys change campaigns that are memorable and move the needle.